<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1584365825185533&amp;ev=PageView&amp;noscript=1">
Frequently Asked Questions

Find the answers to your questions about the
Work, Study + Play Whitsundays Program

2025 WSPW FAQS - program

Living and Working in the Whitsundays

This program offers you an amazing start in the travel and tourism industry working for some amazing businesses. We partner with major hotels and tourism operators in Airlie Beach and the Whitsunday Islands.

Here are some of our Frequently Asked Questions about living and working in the Whitsundays.

 

 

When do I start working?

Your work start date may vary based on your intake date and move date. You will complete 4 subjects of the Diploma before moving to the Whitsundays.

 

Will uniforms be provided?

Yes. In most cases uniforms are required for your role and they will be provided.

 

Is there a probation period?

 Yes, there is a 3-month probation period.

 

What if I do not get the job?

If your unsuccessful in your first application, our program team will work with you to explore other opportunities.

 

 

Where will I live?

This one is a two-part answer.

Hamilton and Daydream Islands: You will live in "The Staff Village", which will be in shared accommodation and have shared common spaces. Rooms start from approx. $165 per week. Please note some positions on Daydream Island are live off island positions, see below for more information.
 
Airlie Beach (Mainland): We will provide you with information on temporary accommodation for your first 6 - 8 weeks which costs around $300-$350/week. However, some students may be required to source their own accommodation. We have supplier partners who will offer a discounted rate for our students our you can check-out these local Facebook Buy/Sell/Swap Pages which have rooms for rent at affordable prices:

 

 

Will I have my own room?
Accommodation at Hamilton and Daydream Islands will be in the staff village, with room types consisting of twin or triple share accommodation. Depending on where you stay in Airlie Beach, accommodation types will also vary.
 

 

Will I need to pay a bond for my accommodation?

You may be required to pay a bond if you are staying in Airlie accommodation. For island accommodation, your employer will discuss any bond requirements with you directly.

What if I resign from the job?

There is a minimum 6-month commitment for your job placements. Should you resign from your role before the minimum time we will be unable to assist with additional job placements until you have completed your Diploma. Our program team will then be available to assist you with recruitment opportunities across Australia. You will see receive full support to complete your studies.

 

Are there staff food options?

Staff food discounts are available on Hamilton & Daydream Islands. Airlie Beach offers a variety of dining options as well as supermarkets.

 

Can I take time off work?

Just like any job, time off is provided by our employer partners and we encourage you to make the most of it by exploring the beautiful surrounds of the Whitsundays. Please note that time off work may be quite restrictive during peak holiday periods eg. Easter, School Holidays etc.

How much will I earn?

Students are treated and paid in accordance with the employer's standards. Our employer partners pay in line with HIGA (Hospitality Industry General Award), plus overtime and weekend penalty rates.

 

What if I don't like the job?

This program is about experiencing different positions and employers within the travel and tourism industry and we encourage you to take on the position with an open-mind and positive attitude to make the most of your time in that position or with the particular organisation.

 

 

 

 

Back to top
2025 WSPW FAQS - support

Whitsundays Support

Find out the answers to other burning questions about the Whitsundays and what support you'll have when you are there. For more information please reach out to our Expert Enrolment Consultants.

Will I need my own transport in The Whitsundays?

Your own transport is not required whilst you are in The Whitsundays. There are plenty of great transport options to get your way around.

You can bring your car but it needs to remain on the mainland while you're on Hamilton or Daydream Island. Shute Harbour has a lockup carpark which you pay monthly, six monthly or yearly.

 

What does my Work, Study + Play Whitsunday Orientation look like?

Your orientation for this program will involve a pre-start call with the Flight Centre Travel Academy program team which will outline how to begin and get ready for your adventure in The Whitsundays. There will also be one on one and group orientation calls from the Flight Centre Travel Academy programs team to set you up for success.

 

What do I need to bring? (Checklist)
At Hamilton or Daydream Island you will require pillows, sheets, towels etc. anything you think you will need to set up your life in The Whitsundays.
 
Airlie Beach accommodation will depend on your arrangement. More information regarding a What to Pack checklist will be provided closer to your move date.

 

How do I get to the Whitsundays?

This is self-organised but there are a couple of options! You can fly to Proserpine Airport and then board the Whitsunday Transit Bus, take a taxi, or hire a car to the town. It is approximately a 25-minute drive. If flying isn't for you, grab some mates and make a road trip of it. You can also fly direct to Hamilton Island and take the ferry to Airlie Beach for the Welcome Workshop. However, we recommend that flights only be booked once your first work placement is advised.

Do I pay my own accommodation?

Yes - accommodation for this program will be approx. $300-350/week at Airlie and $165/week at Hamilton and Daydream Islands. The idea is that your wages will cover your living costs and the rest to be used for all the fun you can get up to. Quick tip, it would be a good idea to have some savings built up before you start your employment.

 

Will I have any local support if I need it?

Yes, your Program Leader Kylie is based in the Whitsundays. You will also receive local support from Flight Centre Travel Academy partner Shiift, who will provide you with an exclusive session to discover your strengths and provide tools for how to succeed in your interviews.

Back to top

Launch your career in the beautiful Whitsundays!

Talk to an Enrolments Expert to get your journey started