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Student Support

At Flight Centre Travel Academy, our number one priority is helping our students achieve their industry goals. 

Find Out How We Support Our Students

Student support can come in a variety of ways. From mental and physical well-being to FEE-HELP options. Learn more about the student support with offer. 

FEE-HELP

Our delivery partner, Torrens University Australia is a recognised Higher Education Provider. This means that eligible students have the opportunity to apply for FEE-HELP to defer payment of some, or all, of their tuition fees.

Please note that there is a lifetime cap on FEE-HELP debt, so know your balance before you apply. Visit the Loan Repayment page to check your balance.  

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How do I Apply?

If you receive an offer from Flight Centre Travel Academy and Torrens University Australia, you will also receive a Request for FEE-HELP Assistance Form that you will need to complete to defer payment of some, or all, of your tuition fees. You will need to quote your tax file number or provide a Certificate of Application for a Tax File Number. The form must be returned to Torrens University Australia before the commencement date of your course.

What are the Eligibility Requirements? 

In order to be eligible for the FEE-HELP loan, you must be an Australian Citizen or New Zealand citizen living in Australia over 10 years (had to migrate to Aus before the age of 18).
 
Permanent Residents are not eligible for the FEE-HELP loan.
Temporary visas (Bridging/Student/457 Skilled Migrant) are not eligible for FEE-HELP.
 
Students must maintain a 50% pass rate, for every four subjects they are enrolled in.
 

FEE-HELP FAQ

What are the eligibility requirements?
To learn more about Study Assist eligibility, visit the Study Assist Fee Help pageYou are eligible for FEE-HELP Assistance for a unit of study if you:
  • are undertaking study with an approved provider
  • you must maintain a 50% pass rate, for every four subjects you are enrolled in
  • meet the citizenship and residency requirements;
    • you are an Australian citizen or a New Zealand Special Category Visa holder who meets the long-term residency criteria and who will undertake, in Australia, at least one unit of study contributing to your course; OR
    • you are a permanent humanitarian visa holder who will be resident in Australia for the duration of your unit; OR
    • you are a permanent visa holder who is undertaking bridging study for overseas-trained professionals, and will be resident in Australia for the duration of the study;
  • are enrolled in an eligible unit of study by the census date for the unit;
  • have not exceeded the Fee-Help limit

For more information, visit the Study Assist FEE-HELP webpage

 
To learn more about Study Assist eligibility, visit the Study Assist Fee Help page.  
What if I'm not eligible for Fee-Help?

Students who are ineligible for FEE-HELP are required to pay the subject cost at the time of their census date. 

What if I fail my studies?

Eligible students must maintain a 50% pass-rate for every four subjects they are enrolled into. If you do not meet this, you will be required to pay the cost of the next subjects you are enrolled into. Once you maintain the 50% pass-rate, you will be eligible for FEE-HELP again. 

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Now Is The Time

Download our Course Guide for more information about the Diploma of Travel and Tourism. 

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Your Well-Being Matters

Student support and well-being is essential to success. We have a dedicated Program team that you can talk to with any support you need about your program. Your facilitators are also available for one on one sessions if you need help with your studies. Plus all students have access to the Torrens University's Student services and support for any other academic guidance or social support.

"All the facilitators were extremely helpful during class and during my studies. They were all approachable and helped motivate me whilst studying."
student support
Chelsea

Current student

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