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Student Support

At Flight Centre Travel Academy, our number one priority is helping our students achieve their industry goals. 

Find Out How We Support Our Students

Student support can come in a variety of ways. From mental and physical well-being to FEE-HELP options. Learn more about the student support with offer. 

FEE-HELP

Our delivery partner, Torrens University Australia is a recognised Higher Education Provider. This means that eligible students have the opportunity to apply for FEE-HELP to defer payment of some, or all, of their tuition fees.

Please note that there is a lifetime cap on FEE-HELP debt, so know your balance before you apply. Visit the Loan Repayment page to check your balance.  

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How do I Apply?

If you receive an offer from Flight Centre Travel Academy and Torrens University Australia, you will also receive a Request for FEE-HELP Assistance Form that you will need to complete to defer payment of some, or all, of your tuition fees. You will need to quote your tax file number or provide a Certificate of Application for a Tax File Number. The form must be returned to Torrens University Australia before the commencement date of your course.

What are the Eligibility Requirements? 

To get a FEE-HELP loan, you must be an Australian citizen or eligible New Zealand Citizen who has been living in Australia over 10 years (must have migrated to Australia before the age of 18) and have an available HELP balance. 

Permanent Residents are not eligible for the FEE-HELP Loan. 

If you hold another type of (Temporary) visa, please check your eligibility.  

 

To learn more about Study Assist eligibility and current requirements, visit the Study Assist FEE-HELP page here. 

 

FEE-HELP FAQ

What are the eligibility requirements?

To get a FEE-HELP loan, you must be an Australian citizen or eligible New Zealand Citizen who has been living in Australia over 10 years (must have migrated to Australia before the age of 18) and have an available HELP balance.

Permanent Residents are not eligible for the FEE-HELP Loan.

If you hold another type of (Temporary) visa, please check your eligibility.

 

To learn more about Study Assist eligibility and current requirements, visit the Study Assist FEE-HELP page here.

What if I'm not eligible for Fee-Help?

Students who are ineligible for FEE-HELP are required to pay the subject cost at the time of their census date. 

What if I fail my studies?

Supplementary exams and assignments exist for students who are just under the pass mark.

You will be given the opportunity to re-sit the subject at your own expense if you fail. 

If you have any questions, please contact your Program Leader.

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Now Is The Time

Download our Course Guide for more information about the Diploma of Travel and Tourism. 

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Your Well-Being Matters

Student support and well-being is essential to success. We have a dedicated Program team that you can talk to with any support you need about your program. Your facilitators are also available for one on one sessions if you need help with your studies. Plus all students have access to the Torrens University's Student services and support for any other academic guidance or social support.

"All the facilitators were extremely helpful during class and during my studies. They were all approachable and helped motivate me whilst studying."
student support
Chelsea

Current student

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