Student Support

Your journey begins with guidance, not guesswork.

Our Enrolment Consultants are here to help you get started — from choosing your program, subjects, and start date to making sure your study plan aligns with your goals and lifestyle.

They’ll also help you explore the right career path in travel, tourism, or hospitality — identifying opportunities that match your interests now while mapping out the pathway to reach your future goals.

They’ll walk you through your forms and enrolment, keep you informed at every step, and check in during your first few weeks to make sure you’re feeling ready and supported. Before you start, you’ll join an Orientation Week that helps you get comfortable, connected, and confident about your studies.

During Orientation, you’ll:

• Meet your facilitators and support team
• Learn how to navigate the online learning platform
• Understand your program structure, assessments, and timelines
• Set yourself up for success with study planning and motivation tips

If you have a health condition or accessibility need, reasonable academic adjustments might be available to ensure you can participate fully from day one. You don’t need a medical diagnosis to access support — just reach out and Torrens University will design a plan that works for you.

Once your studies begin, you’ll be supported every step of the way.

Our Student Support Consultants are available throughout your course to help you stay on track and feel confident in your progress. Whether you need help managing your time, understanding assessments, or balancing study with work and life, we’re here to help.

Your Facilitators — experienced travel and tourism professionals — bring industry insight to your learning and offer One-on-One Coaching Calls for personalised guidance. These sessions are a great way to get feedback, ask questions, and build confidence in your study skills.

You’ll also have access to:

• Interactive online tutorials and Q&A sessions
• Study tools, academic resources, and planning guides
• 24/7 wellbeing and counselling services for personal or family challenges

We understand that life doesn’t stop when you study. Our team is here to help you stay motivated, supported, and set up for success from your first subject to your final assessment.

We’ll help you land your first job and support your work, study & life balance.

We’ll stay by your side as you take the first steps in your travel and tourism career — helping you find, prepare for, and succeed in your first job. Our team is here to guide you through the transition from study to work with confidence.

Your Program Leader, an expert in your area of travel and tourism, provides ongoing industry insight and support as you put your learning into practice. You’ll also have access to career and recruitment assistance, including:

• Support to secure your first job in the travel and tourism industry
• Interview preparation and resume guidance
• Industry connections and networking opportunities
• Coaching and advice to help you grow in your workplace

Our Student Support Consultants remain available to check in, answer questions, and help you balance work, study, and life commitments.

No matter which program you’re part of, you’ll have a team behind you — supporting your success in the classroom, into your first role, and throughout your career in travel and tourism.

Our support doesn’t end when your course does - it’s just the beginning of your career journey.

We continue to help you explore new opportunities and advance your career, whether that’s moving into different roles, relocating to a new city, or pursuing work overseas. Whether it’s returning home after your experience in the Whitsundays, taking on aviation roles in a major capital city, or heading further afield to the UK or Canada, we’re here to guide you.

If you want to continue your studies, we can also help you turn your diploma into a degree, with direct entry into the second year of a Bachelor of Business at Torrens University Australia, giving you more skills and expanding your career options.

No matter where your career takes you, Flight Centre Travel Academy remains a partner in your growth — providing guidance, industry connections, and ongoing support to help you advance every step of the way.