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Frequently Asked Questions

Find the answers to your questions about the
Work, Study + Fly Program

2026 Work, Study + Fly - FAQS Frequently Asked Questions - program

Program Entry and Working in Aviation

This program offers you an amazing start in airline and aviation industry. The Work, Study + Fly program has its own entry requirements — and each employer may also have a few extra criteria to meet. Find out more in the FAQs below.

 

 

What are the additional entry requirements for the Work, Study + Fly Program?

The Work, Study + Fly program has specific entry requirements, in addition to meeting the standard entry criteria for the Diploma of Travel and Tourism.

Airlines have strict recruitment standards — particularly for cabin crew positions. While requirements vary between airlines, most expect applicants to be at least 21 years old, hold a valid passport, and have 2-3 years of experience in a customer-facing service role.

If you already meet these criteria, you can choose our Direct Airline Pathway, the fastest route into a Cabin Crew role.

If you’re still building experience or need more time to meet airline eligibility, our Aviation Work-Study Pathway is designed for you. You’ll gain hands-on experience working with our aviation partners while you complete your Diploma of Travel and Tourism, preparing you for airline recruitment when the time is right.

 

 

What are the additional requirements for working for an airline?
  • Each employer will have different requirements.
  • Most will require you to hold a valid, First Aid Certificate and Responsible Service of Alcohol Certificate.
  • There is generally a minimum age requirement - some are simply 18+ years of age, some airlines are more restrictive and require 21+ years of age.
  • You will be required to be in excellent health, able to pass respiratory tests if required and a proficient swimmer.
  • Height requirements differ with each airline for cabin crew roles.
  • Customer service experience is required.
  • A love for travel and customer service!

 

When can I start working?

Working for our Aviation partners:

After completing 4 subjects towards your Diploma you will have the opportunity to interview for a role with our Aviation partners such as DNATA and Menzies for ground passenger or support roles. You can then continue to work while you complete your final 4 subjects part-time. 

Working for an airline:

After graduating your Diploma of Travel and Tourism, successfully completing your interview, assessment centre and finishing your airline training ground school, you will then begin working for your chosen airline.

 

What if I do not get the job?

Our program team will work with you to explore other job opportunities in the industry.

 

 

Where will I be working?

Most students work at airports and connection points across Australia. While your role will be based locally, many of our aviation partners, such as dnata, Swissport, and Menzies, are global companies that work with international airlines. This means you could be representing major carriers like Emirates, Cathay Pacific, Southern China Airlines, Air Canada, or Delta while working here in Australia. It’s a great way to gain international airline experience without leaving the country.

How much will I get paid?

Pay rates vary depending on your role and employer, but here’s a general guide:

Cabin Crew:
You can expect a base salary of around $49,000 per year plus superannuation and allowances. Allowances differ depending on the aircraft type, routes, and overnight stays, and cabin crew typically receive around six weeks of annual leave each year.

Ground Support and Aviation Roles:
These roles are usually paid hourly based on the relevant industry award, with rates increasing as you gain experience, skills, and shift loadings.

Can I take time off work?

Just like any job, time off is generally provided by your employer. Please note that time off work may be quite restrictive during peak holiday periods eg. Easter, School Holidays etc.

What if I change my mind halfway through and don't want to work in airlines or aviation?

We have a range of other job pathways that we will assist you with if you don't wish to pursue a career in airlines or aviation or you are unsuccessful in the interview process.

 

What if I don't like the job?

This program is about experiencing different positions and employers within the airline and aviation industry and we encourage you to take on the position with an open-mind and positive attitude to make the most of the experience you will gain in that position or with the particular employer.

 

 

 

 

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2026 Work, Study + Fly - FAQS Frequently Asked Questions - support

Fly Support

Find answers to other common questions about the Work, Study + Fly program and the support available to you. For more information, contact our Expert Enrolment Consultants.

 

 

Who teaches and supports me during the Work, Study + Fly program?

You’ll be guided by industry experts who know the aviation world inside out. Our Program Leader has extensive experience working in airlines and aviation, including many years as Cabin Crew with Air New Zealand. You’ll also learn from passionate facilitators who are specialists in the travel and tourism industry. In particular, the facilitator for our airline-specific subject brings years of experience with leading airlines such as Virgin Australia — ensuring your learning is grounded in real-world insight and expertise.

What does my Work, Study + Fly Orientation look like?

Your orientation for this program will involve a pre-start call with the Flight Centre Travel Academy program team which will outline how to begin and get ready for your future in the aviation industry. There will also be one on one and group orientation calls from the Flight Centre Travel Academy programs team to set you up for success.

 

What is the Work, Study + Fly Sneak Peek?

Consider rewording? Work, Study + Fly Sneak Peek offers an incredible opportunity to explore the aviation industry firsthand, giving you a chance to experience and familiarize yourself with potential future careers in airlines.

You'll get to meet facilitators, your program leader and other members of the Flight Centre Travel Academy team and see Flight Centre HQ, plus meet fellow students on the same program.

The Sneak Peek is jam-packed with activities from professional development, interview preparation, industry training on your awesome cabin crew experience at Australia’s leading aviation training facility and more!

It is an optional extra and transport and accommodation if required will be at your own expense.

Will I need to relocate for work?

Most aviation and airline roles are based at major airports, which are typically located in capital cities or large regional centres. If you already live near one of these areas, you may be able to work locally. However, if you’re based in a smaller town or rural area, you may need to relocate to be closer to an airport. Our team can help guide you through what locations are best suited to your goals and connect you with opportunities through our aviation partners.

What other support will I have?

You’ll be supported every step of the way — both in your studies and as you start working in the aviation industry.

Your dedicated Program Leader will guide you through your aviation journey, while our Facilitators and Student Support teams are available to help with study planning, assessments, and wellbeing. Once you begin work, you will continue to receive mentoring and practical advice to help you succeed on the job. You’ll also have access to ongoing career support, recruitment preparation, and networking opportunities to help you take the next step toward your airline career.

 

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