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Frequently Asked Questions

It's really important that we understand your situation and aspiration to ensure we can help you make the right decision. There are many options out there that might sound great or cheaper, but won't help you get to where you want to be. So make sure you have a chat to one of our team to ensure you're getting the right advice and return on investment! Call us on 1300 369 649 or fill out our contact us form and we will be in touch with you.

Year 12 equivalent or;
Special Entry Requirements

Students must demonstrate their ability to undertake study at the required level:

  • Broadly relevant work experience (documented e.g. CV), demonstrating a reasonable prospect of success; OR
  • Formal, informal or non-formal study, completed or partially completed, demonstrating a reasonable prospect of success; OR
  • Written submission to demonstrate reasonable prospect of success
No, prospective students just need to meet the entry requirements to demonstrate a reasonable prospect of academic success. Students also need to be aware that it is an adult learning environment and they must have the ability to self manage study requirements to meet required deadlines.
Students are required to be competent in written and spoken English and may need to undertake a Language, Literacy, and Numeracy test as part of the enrolment process.
The full fee for the higher education Diploma is only $16,320 or $8,160 per semester. Study Assist FEE-HELP is also available to eligible students. This is approx 15% less than the average cost yearly university fees.
Classes are mandatory as they contain vital learning and allow students hands-on experience with travel systems used in the industry. These classes typically run for 1 week every two months. Workshops are optional, these are study assist days for those needing extra support.
Yes, online support will be provided as well as on campus study workshops.
There are no guaranteed job outcomes provided, however being part of the Flight Centre Travel Group means there are many open doors to travel consultant roles across our retail network - all committed Travel Academy students are guaranteed the opportunity to interview with the Flight Centre recruitment team. You will also get access to available roles with our industry partners in hotels and tour companies.
Yes, our Diploma of Travel and Tourism is your first year of a Bachelor’s degree with Torrens University Australia. Upon graduation, students can progress straight into their second year of a Bachelor of Business (Tourism Management) with Torrens University. After 2 more years of study with Torrens University Australia, students will be able to graduate with a Bachelor degree. Flight Centre also employ graduates from this program.
Students have an obligation to work independently and apply scholarly academic conventions in examinations and other forms of assessment tasks. Any form of cheating, plagiarism or collusion, or other forms of dishonesty, devalues the quality of student learning and undermines the academic standards of the University. There are serious consequences for students who do not act honestly and with integrity during their studies.

View Academic Integrity Policy

This policy outlines how academic performance is monitored to ensure that students who are at risk of not achieving satisfactory progress receive appropriate learning support and assistance. If a student’s progress remains unsatisfactory, the Torrens University Australia may impose conditions on the student’s continued enrolment or the student may be excluded from continuing their studies in their course.

View Academic Progress Policy

Core to the University’s philosophy is that all students with the capacity to succeed in tertiary study should have the opportunity to do so, regardless of social or educational disadvantage. The University’s Admissions Policy reflects these aims. Student selection is competitive and based on the principles of academic merit and access and equity. Selection processes are applied fairly and openly, and recognise that formal qualifications are not the only measure of the capacity to succeed.

View Admission Policy

Assessment is an integral part of the learning and teaching system and an important aspect of maintaining academic standards. Assessments could include written reports, role plays, presentations and exams. This policy also covers Overdue Assessments, Deferral and Extensions, Exam Resit and Assessment Resubmit for Extenuating Circumstances.

View Assessment Policy

This policy defines the responsibilities and requirements for enrolling in Torrens University Australia subjects and courses, including the enrolments process, types of enrolment, changes to enrolment (including taking leave, withdrawing and cancelling subjects or courses).

View Enrolment and Attendance Policy

Torrens University Australia is committed to protecting the privacy of individuals who interact with any aspect of its business, and will handle personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

View Privacy Policy

We'd certainly advise you to contact us directly if you're unsure or unhappy with anything. However this policy is designed to ensure that student complaints are resolved promptly, with sensitivity to all parties, and in accordance with the principles of procedural fairness.

View Student Complaint Policy

The University aims to provide a safe, secure and inclusive learning environment that enables students to fulfil their academic potential. It expects all members of the University community to comply with anti-discrimination and equal opportunity laws and the provisions under this policy. Breaches falling within the parameters of this policy may result in disciplinary action or other appropriate penalties or sanctions.

View Student Conduct Policy

This document describes how Torrens University Australia administers student fees, charges and refunds, including the collection of student fees, the administration of student loans, including managing entitlements under FEE-HELP and the refund of student fees (or recredit of HELP balances). Refer to Study Assist website for further Fee Help information.

View Student Fees Policy

Study Assist Website

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