This course will help you to develop the confidence and skills to become a successful Travel Agent. Learn and understand the importance of The 7 Step Sales Process. Learn to build rapport with your customers and deliver what they really want! Pave your way to success with the Successful Sales Techniques course. 

OVERVIEW

Build upon your sales knowledge or learn new skills. In this course you will learn what makes a Travel Agent successful in the current market. 

WHAT YOU'LL LEARN

  • The 7 Key Steps in the Sales Process
  • Learn the benefits of exceptional sales skills from Industry Sales Professionals
  • Learn Behavioural Profiling to help you identify customer types in a sales environment
  • Personalise your own sales pitch and gain confidence by in-class role plays
  • ...plus lots more! Download our Course Guide to learn more

 

DOWNLOAD COURSE GUIDE 

 

IN CLASS COMPONENT

In a supportive in-class face to face training environment, you will have the opportunity to workshop your sales and service skills through role plays, in-class exercises and scored assessments.

EMPLOYMENT OPPORTUNITIES

Complete a course, meet the Industry Benchmarks and you have the opportunity to skip the phone interview and go straight to a Flight Centre Recruitment Assessment Day.

COURSE DURATION

3 days full-time training

TIME

9am - 5pm, on campus

COURSE COST

$1,100. Click here to view payment options 

ENROLMENTS

Our courses have regular intakes. 

OTHER SHORT COURSES...

Travel Trends and Insights

TRAVEL TRENDS AND INSIGHTS

Learn about the latest travel trends, top suppliers and travel experiences for your clients. You will gain a deeper understanding of airlines, cruises, tours and hotels .

DURATION

3 consecutive days

LOCATION

Brisbane, Melbourne, Sydney, Adelaide & Perth.

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