This course will help you to develop the confidence and skills to become a successful Travel Agent. Learn and understand the importance of The 7 Step Sales Process. Learn to build rapport with your customers and deliver what they really want! Pave your way to success with the Successful Sales Techniques course.
Build upon your sales knowledge or learn new skills. In this course you will learn what makes a Travel Agent successful in the current market.
WHAT YOU'LL LEARN
- The 7 Key Steps in the Sales Process
- Learn the benefits of exceptional sales skills from Industry Sales Professionals
- Learn Behavioural Profiling to help you identify customer types in a sales environment
- Personalise your own sales pitch and gain confidence by in-class role plays
- ...plus lots more! Download our Course Guide to learn more
IN CLASS COMPONENT
In a supportive in-class face to face training environment, you will have the opportunity to workshop your sales and service skills through role plays, in-class exercises and scored assessments.
Complete a course, meet the Industry Benchmarks and you have the opportunity to skip the phone interview and go straight to a Flight Centre Recruitment Assessment Day.